- Perform pre-call analysis and check status by calling
- Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference
- Record after-call actions and perform post call analysis for the claim follow-up
- Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact
- Keen learners will have an accelerated career growth, to take on leadership or SME roles.
Qualification : Any Job Location : Coimbatore
Interested can walk in directly to the below mentioned venue
Venue:- Quintessence Business Solutions & Services D Block 5th Floor, Hanudev Info Park, Nava India, Coimbatore - 28 (Hindusthan Arts College Road)
Interested can contact at 9585622337 Hari Kishore
Role:Account / Relationship Management - Voice / Blended
Salary: Not Disclosed by Recruiter
Industry:BPO / Call Centre
Role CategoryVoice / Blended
Employment Type:Full Time, Permanent
Quintessence Business Solutions Services Pvt Ltd
Quintessence is amongst the three Indian Healthcare BPOs companies featured in Beckers Hospital Review listing. We've been in business for 9 years, with nearly 1000 employees and a 100% US-based customer base. We’re located in Elnet Software City, Chennai; Tidel Park, Coimbatore & Hanudev Infocity, Coimbatore. We offer industry-topping compensation & benefits like health insurance, liberal incentives and more.