Opening For Process Trainer-Accounts Receivable/Medical Billing

from 3 to 8 year(s) of Experience
₹ Not Disclosed by Recruiter

Job Description

Job Description

  • Collaborate with management to identify training needs for all employees
  • Schedule appropriate training sessions for new and existing employees
  • Stay updated with the best training methods and modules
  • Plan and implement an effective training curriculum
  • Prepare hard copy training materials such as presentations, video module
  • Should train freshers on end to end RCM in a batch-wise manner
  • Should train all employees on VA and soft skills in a batch-wise manner
  • Review training needs on a monthly basis
  • Should be willing to travel to Bangalore office to conduct training and on need basis
  • Coaching the low performers and showing an improvement in call email quality
  • Taking sessions and hurdles regarding call/ email quality
  • Schedule and perform pre and post-training assessments and monitor progress

Desired Candidate Profile

  • Excellent communication, presentation, and interpersonal skills
  • Good knowledge of US healthcare and the RCM process
  • Well versed in Soft Skill, VA, and training methodologies
  • Minimum of 1 year of experience in a process trainer position
  • Knowledge of US culture
  • Solid knowledge of the latest corporate training techniques
  • Excellent time management and organizational skills
  • Must demonstrate the ability to work independently prioritize multiple objectives in a rapidly changing environment..
    Interested candidates can share their resume to

Role:Technical/Process Trainer

Salary: Not Disclosed by Recruiter

Industry:BPO / Call Centre

Functional AreaITES, BPO, KPO, LPO, Customer Service, Operations

Role CategoryTraining

Employment Type:Full Time, Permanent


UG:Any Graduate

Company Profile

Quintessence Business Solutions Services Pvt Ltd

Company Info
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Contact Company:Quintessence Business Solutions Services Pvt Ltd

Address:Module 21-23,,Second Floor, TS-140, Block 2-9,Elne, t Software City,Rajiv Gandhi Salai,Taramani, Chenn, ai, Chennai, Tamilnadu, India