Team Leader-Medical Billing

from 5 to 10 year(s) of Experience
₹ Not Disclosed by Recruiter

Job Description

Desired Candidate Profile:

  • Minimum 6 years experience in Medical billing industry and 1 year as Team lead.
  • Should have experience in handling End to End RCM Process (charge, payment posting, denials, refunds and appeals, AR).
  • Good in People Management, Team and Client Management.
  • Good communication (Reading, Writing).

Roles & Responsibilities:

  • Responsible for supervising the team to work on assigned cases
  • Monitor Team's production and SLA delivery
  • Keep a record of client KPIs and team's performance against the KPIs
  • Monitor the issue logs raised by the client partners and review each issue log prior to being escalated to the customer
  • Provide subject matter expertise on Accounts Receivable processes
  • Manage and handle effectively escalations raised by the clients
  • Provide mentorship, training and coaching to the team
  • Adhere to organizational policies and procedures
  • Lead by example by demonstrating the highest standards of ethical behaviour
  • Monitoring and reporting team performance as needed
  • Keep the Standard Operating Procedures updated and establish due control mechanisms
  • Work with quality and business transformation team to identify, recommend and implement
  • process improvement projects Requirements

Interested candidates can share their resume to

Role:Team Leader -(NonTechnical)

Salary: Not Disclosed by Recruiter

Industry:BPO / Call Centre

Functional AreaITES, BPO, KPO, LPO, Customer Service, Operations

Role CategoryVoice

Employment Type:Full Time, Permanent


UG:Any Graduate

Company Profile

Quintessence Business Solutions Services Pvt Ltd

Company Info
View Contact Details+

Contact Company:Quintessence Business Solutions Services Pvt Ltd

Address:Module 21-23,,Second Floor, TS-140, Block 2-9,Elne, t Software City,Rajiv Gandhi Salai,Taramani, Chenn, ai, Chennai, Tamilnadu, India